Privacy Policy

Published 20 May 2018 Privacy Policy myForexib is a trading name of Crystal Capital Ltd with headquarters in Sofia, Bulgaria and registration number 205053539.

The company recognizes the importance of your privacy and understands your concerns about the security of your personal information. We can say for sure that when you share information with us, or when we collect information about those who visit our websites, we do so in accordance with applicable privacy laws.

This Privacy Policy details how we collect, hold, use and disclose personal information and your rights in relation to the personal information that we hold about you.

Crystal Capital Limited is committed to its privacy obligations under the Principles contained in the Bulgarian Data Protection Act and the European Union GDPR (General Data Protection Regulation) which replaced the previous Data Protection Directive.

What is Personal Data?

Personal data includes any information or opinion, about an identified living individual or an individual who can be reasonably identified from their information.

Clients have the right to object to their personal data being used for:

  • Direct Marketing.
  • Processing based on legitimate interests or the performance of a task in the public interest or in relation to an official authority.
  • Processing for statistical purposes. As stated in this Privacy Policy clients have the ability to opt out of Direct Marketing and deal with private data held by Crystal Capital Limited in different ways.

What kinds of Personal Data do we collect?

When you apply for an account on the website –, the personal data we collect about you may include:

  • Information you provide to us from the application form, such as your name, address, telephone, email address
  • We also collect personal information when regarding the withdrawal of funds such as bank number

Why we collect Personal Data?

The cash back services we provide include gathering information for payment services to our clients and as such we ask for a range of personal information from you.

Crystal Capital Limited collects, holds and uses personal data for business purposes, such as, processing your withdrawal requests, informing you about products and services that may be of interest to you, and providing client service.

Direct Marketing:

Crystal Capital Limited may use your personal data to offer you products and services that we believe may interest you. We will not do this if you tell us not to. If you do not wish to receive marketing offers from us, please send an email to us at

How we collect Personal Data?

We obtain most of the information directly from you through application forms or telephone conversations. We may also obtain information about you through your use of our websites, apps or through the use of cookies on our websites.

By using our websites you also consent to our use of cookies as set out in this Privacy Policy. If you apply to open a personal account with us your application form will constitute your express consent to the use of your personal information. When contacting Crista Capital Ltd via website by Live Chat you agree that any information you disclose to via that electronic medium you do so freely and at your own discretion. Crystal Capital Ltd will treat all information given to it via Live Chat as Personal Data in accordance with this Privacy Policy.

How we protect Personal Data?

We take our obligations to protect your personal information very seriously. These steps taken are a number of security standards, processes, and procedures, and we store information in access-controlled premises or in electronic databases requiring logins and passwords. We also use Secure Socket Layer (SSL) encryption. SSL is designed to protect from having any client’s information intercepted by unauthorized person or software.


Crystal Capital Limited collects the information from you electronically when you visit our websites –, including date and time of visit, a number of pages viewed and how you navigate through the Websites. Cookies are used to track visitors. Crystal Capital Ltd may set and access myForexib cookies on your computer, enabling us to learn which advertisements and promotions bring users to our website. Crystal Capital Limited uses cookies to capture data which helps us improve our services. You can choose whether to accept Cookies or not on your computer.

Hyperlinks: websites may contain hyperlinks or links to other sites, and other sites may link to our sites. privacy policy applies exclusively to website and not to any other website which is own by Crystal Capital Ltd. Crystal Capital Ltd is not responsible for the privacy policies or the content of any external websites listed on our page. If you choose to link to these websites, you may be asked to supply registration or other information. It is important that you realize this information is going to a third-party, and you should become familiar with the Privacy Policy of that third-party.

Accessing and updating your Personal Data

You have the right to request a copy of the personal data about you which we hold in order to correct any inaccuracies and to object to our using your personal data for a marketing purpose. To do this, you should contact us using the details set out in the “Contacts” section.

You may request that we delete all personal data about you which we hold.

Additional Rights:

  • Right to be informed -You have the right to be informed about what we do with your Personal Data, which is why we have made this Privacy Policy available to you on our website.
  • Access to your personal Data-You have the right to request a copy of the personal information that we hold about you, and if you wish to exercise that right please contact
  • Correction of Personal Data-You can make a request for us to correct any personal data that we are processing about you which is incorrect.
  • The right of erasure-You can request that we erase your personal data if there is no reason for us to continue using it.
  • Right to data portability-This right allows you to obtain a copy of your Personal Data which we hold in a format that will enable you or us to transfer it to another organization.
  • Right to restrict processing of personal data-You have the right in certain circumstances to request that we suspend our processing of your personal data.
  • Right to object to the processing of Personal Data-You have the right to object to our use of your Personal Data which is processed on the basis of our legitimate interests.